Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. God knows and sees it.ĬonsumerAffairs is not a government agency. Lying about something that you’re crew did is not ethical. Aer Lingus, take responsibility of your staff of that flight. I’m still waiting for my reimbursement and they keep escalating this process like we customers have no value. Even my luggage was busted by all 4 wheels. Every chat is the same thing and every chat I have to give them again my name, email, phone, case nr. Why would the cabin manager give me her name, etc.? Since May 23rd I’ve been shuffled with WhatsApp messages after my email about delayed response and that the specialist team will contact me. They never found my eyeglasses because it was thrown away. They knew I couldn’t read nearby it see far without it. ![]() I was never contacted or no apologies were extended to see how I survived without my eyeglasses. Meanwhile while waiting in Dublin for 5 hours I was told that they will clean up the aircraft and as soon they’ll find it they will contact me or it would be by the next counter where I was supposed to check in for my connecting flight. They referred me to contact Aer Lingus which I did since May 23rd. I was offered a free WiFi code to file a complaint with the Aviation’s department but with no luck.
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